Frequently asked questions

Last updated: June 2026

Are these official shirts?

No — and we're upfront about that. Our shirts are unofficial, fan-made versions inspired by national-team designs. We're an independent retailer and we're not affiliated with, licensed by or endorsed by any team, club, federation or governing body. You're buying a quality fan shirt at a fan price, not official merchandise.

How much do shirts cost?

Every shirt is £24.99, flat. Adding a name & number to the back is an optional £2.99 extra.

What sizes do you stock?

S, M, L, XL and XXL — unisex sizing, so pick whichever size matches your measurements. Every product page has a size chart with chest, height and weight guidance, plus a fit note (fits small / true to size / fits big).

How long does delivery take?

Please allow around 2–3 weeks. Shirts are made to order and shipped direct, and we email you tracking as soon as your order is on the way. You can follow your parcel from our Track your order page.

How much is shipping?

UK shipping is a flat £4.99, and free on orders over £30 — so any two shirts ship free. We also deliver across Europe and to Canada, Australia, New Zealand, Japan, South Korea and Singapore at the same rate. Unfortunately we can't ship to the USA at the moment.

Can I add a name and number?

Yes — any shirt can be personalised with a name (up to 12 characters) and a number (0–99) for £2.99. Use the "Add name & number" option on the product page. Please double-check the spelling: personalised shirts are made to your exact order.

What's your returns policy?

You have a 14-day legal right to cancel, plus our 30-day satisfaction guarantee — return any unworn shirt with tags attached for a refund. Full details on our Returns & refunds page.

How can I pay?

All major debit and credit cards, plus Apple Pay, Google Pay and Link one-click checkout. Checkout is handled securely by Stripe — we never see or store your card details.

Do you do discount codes?

Join our email list (bottom of the shop page) and you'll get a code for 10% off your first order. Codes are entered at checkout.

Something else?

Email support@nationkits.shop and a real person will get back to you, or use the Help chat on the shop page.